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If you have any queries or would like to ask us a question about Cecabank, please fill in the following form:

If your enquiry relates to a complaint, claim, or report established by law for customers, click here.

If your enquiry relates to our corporate code of conduct, click here.

If your claim relates to our corporate code of conduct, click here.

Possible click here to view our corporate code of conduct.

In accordance with that set forth in Organic Law 15/1999 of 13 December, regarding Personal Data Protection, the data that are obtained during the relationship that the user maintains with Cecabank, S.A., will be registered in a file at the General Registry of the Data Protection Agency. Users can exercise their rights of access, correction, cancellation and opposition in relation to this data by addressing themselves in writing to the person responsible for files, which is Cecabank, S.A., for the attention of the Legal Consultancy Service, Alcalá street 27, postcode 28014, Madrid or via the e-mail arco@cecabank.es. The data held by us will be treated in accordance with legal requirements and suitable security measures will be adopted to avoid its alteration, loss, processing or unauthorised access.